Today’s reading pick:

How to create an Ishikawa diagram

And another one by Mickael Réquillard - Ishikawa's diagram is named after its inventor, Kaoru Ishikawa. It appeared in the 1960s and is a key tool in the quality improvement process.

Also known as a fish bone diagram, cause and effect diagram, 5M, 6M, 7M, 8M or 9M, this tool is both simple to use and allows a problem to be addressed quickly and effectively, by going to find its root causes using a methodical, clear and visual approach.

Moreover, it can be used at all levels of the organization and in a multitude of contexts: industrial, services, projects, innovation, marketing, the list is endless!

In this book, you will discover what an ISHIKAWA diagram is, its different representations and use cases, how to create one and how to effectively exploit the information gathered.

Enjoy the read and put it into practice!