Perfection

Perfection is a goal that many organizations strive for, and it is no different in the manufacturing industry. By striving for perfection, manufacturers can improve the quality of their products, reduce waste, and increase efficiency. But how exactly can perfection be achieved in the manufacturing industry?

One of the key components of achieving perfection is through the implementation of a continuous improvement mindset. This involves constantly looking for ways to improve processes, systems, and products. This could include implementing new technology, streamlining processes, or making changes based on customer feedback. By continuously seeking out ways to improve, manufacturers are able to stay ahead of the curve and remain competitive in an ever-evolving industry.

Another critical component of achieving perfection in the manufacturing industry is through effective communication. Communication is key when it comes to identifying and addressing areas for improvement. Whether it is between departments, between management and employees, or between a manufacturer and its customers, effective communication is essential to achieving perfection.

Another way to achieve perfection in the manufacturing industry is through standardization. By establishing and following standardized processes, manufacturers are able to reduce waste, improve quality, and increase efficiency. This could involve standardizing equipment, tools, and work processes, or even creating a standard operating procedure manual that outlines the steps involved in a particular process. By having standardized procedures in place, manufacturers are able to ensure that their products are of the highest quality and that their processes are as efficient as possible.

Quality control is another critical component of achieving perfection in the manufacturing industry. This involves inspecting products and processes to ensure that they meet the standards set by the manufacturer. Quality control processes could include regular inspections, audits, and testing of products, as well as processes such as supplier selection and product design. By implementing a robust quality control system, manufacturers are able to identify and address any issues before they become major problems.

Investing in training and development is another important step in achieving perfection in the manufacturing industry. By providing employees with the training and resources they need to succeed, manufacturers are able to improve the skills and knowledge of their workforce. This could include providing employees with training on new technologies, new processes, or even soft skills such as effective communication and teamwork. By investing in their employees, manufacturers are able to improve their overall operations and move closer to their goal of perfection.

In a nutshell, achieving perfection in the manufacturing industry is a goal that can be achieved through a combination of continuous improvement, effective communication, standardization, quality control, and employee training and development. By striving for excellence in all areas of their operations, manufacturers are able to remain competitive, improve the quality of their products, and provide customers with the best possible experience.

Point Kaizen

Point Kaizen describes improvement actions concentrated on one workstation = on the spot.

In general, all lean activities are striving to increase the output of your processes by simultaneously increasing the level of quality by shorten lead times and using less resources. But not all lean initiatives are reaching these targets. Typically the cause lies in the lack of clear targets by the management combined with a misinterpretation of kaizen activities and organizational change.

Kaizen is the Japanese term for “change for the better” on a continuous matter. Point Kaizen refers to a compressed focus on one workstation and improvement actions during a few days, where e.g. in the end the station is no more the bottleneck of the line/cell. For many people this is considered as “Lean”, but it is only a small part of the journey to real operational excellence.

As mentioned Point Kaizen is a scheduled event. When you have an own Lean Management Team or Kaizen Manager these are the guys who are in charge for the upcoming days. Once the team is gathered the action starts.

5S all over: Yes! Let’s start! Use the euphoria and sort out, get rid of all unwanted objects. Clean-up and proper arrange tools needed. Install e.g. flow racks following the 2 bin principle to ensure straight material flow. The Kanban System and FIFO can’t be skipped. Once the workstation is transformed - everybody is proud to have been part this lean activity and communicates the success story.

If you continue with Point Kaizen activities you will reach a better performance on each isolated workstation and probably everybody thinks that you have a great lean initiative. But the real long term results are missing out. So why to continue with lean activities?

Take a step back and see what you have so far. With the improvement actions on each workstation you have raised the efficiency of all single steps but didn’t consider the flow of material in between. It might be tiring to put all this effort in and then the management comes along and sees no obvious progress. This is the point when you move from Point Kaizen action to a systematical organizational change. This process is focusing on the underlying targets of the organization, such as raising performance, decreasing lead times, improving quality and making more profit.

The A3 format comes back in the game. Not only the A3-report and A3 problem solving but more the target setting on an A3 format that tells the story of how the targets can be reached by preset measures. Combined with the future state Value Stream Map showing all Kaizen Bursts each representing a Point Kaizen activity. All those measures lead to a future state of material and information flow that drives your organization into new spheres. In the future with the new Value Stream your bottlenecks will shift along this stream and always creating new point kaizen starting points. Bottlenecks by this can be either stocks of material, high process times or a lack of information. All Kaizen activities, no matter concerning material or information flow, are implemented following a prioritized list. You not only will have to reallocate resources, but also actively participate on the process of organizational change. You and your mid-management are in the driving seat, you have to know where your organization is heading, so make sure that you and your management are participating on Kaizen activities.

Point Kaizen is the first brick of the foundation for organizational change. With the systematic identification of bottlenecks, Point Kaizen activities can be planned and conducted. To have quick changes but is still able to deliver, one bottleneck after the other is worked on. Each Point Kaizen delivers one piece of improvement for the overall improvement needed. These superordinate targets are an increased output, reduction of lead times by simultaneously achieving Zero Defects Policy and all this combined with lower labor costs.

Hansei

The Japanese term of Hansei has the meaning to acknowledge your own mistake(s) and to strive for improvement. The term describes your personal ability of reflection and will to do better.

Hansei plays a big role when thinking about the continuous improvement process and specially the part of looking back and reflect of what could have gone better or where you as person did come short and have a potential lesson.

At Toyota, Hansei is a fixed part of their production system. The Hansei Assessment is held to have a deep review or personal reflection. Typically these assessments are conducted during milestones or at the end of a project during the lessons learned part. The results are communicated to the whole organization so that all can profit from the knowledge gained from this process. By this you will support your complete organization from repeating mistakes or even improve existing standards in order to prevent this from happening again.

You see Hansei can be seen as a crucial part of the organizational development and as heavy weight components for the continuous improvement process, KAIZEN activities and standardized work, as in the end it is up to humans to run your organization and we all make mistakes we can learn from.

In a Hansei assessment you have 4 Elements to analyze and the questions to find an answer.

Hansei Assessment