READ AND LEARN

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Office Lean

Reading Pick of the day! Office Lean - Understanding and implementing flow in a professional and administrative environment - by Ken Eakin.

Today’s reading pick:

Office Lean - Understanding and Implementing Flow in a Professional and Administrative Environment

As an operations guy Ken Eakin shows how to use lean management techniques to support your employees to meet their targets and fulfill the customer expectations. Lean management therefore relies on two principles:

  1. Balance: when everything is balanced the work flows without interruption

  2. Continuity: allows employees to finish their tasks with only minor interruptions

Ken recommends a Lean Manager to implement continuity and balance in order to maintain and deliver high value to the customers faster.
This book isn’t a fast read, with its solid information it provides a guide for managers which want to have a solution oriented organization.

We recommend this book to managers that are seeking for a guide to reshape their processes to a value adding work flow.

Key take aways of this book

  • Conventional management models don’t work well in an economy dominated by services and information as a product

  • You can change the behavior of people with a systematic approach and not by only providing information

  • Management has to see their organization as a system that creates results

  • Workflow doesn’t mean dividing the organization in work streams, see the workflow as a system that is interlinked

  • The value stream is the starting point of all actions, separating Man/Machine/Material/etc. is an outdated point of view

  • Efficiency in offices starts with scheduling tasks

  • Kanban is a great tool that can be used to steer tasks in offices

  • Expose information from experts to the complete organization

  • Balance your workflow in the office to avoid bottle necks

  • Fulfill your customers expectations and you will get your return on investment

  • Lean leaders coach and support their employees - they are the role models who walk the talk

Enjoy reading and improving!

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The Lean Product Playbook

Reading Pick of the day! The Lean Product Playbook - How to Innovate with Minimum Viable Products and Rapid Customer Feedback - by Dan Olsen.

Today’s reading pick:

The Lean Product Playbook:

How to Innovate with Minimum Viable Products and Rapid Customer Feedback" is a book written by Dan Olsen. Dan Olsen is a product management expert and consultant who has worked with several startups and large companies to help them develop and launch successful products.

The book provides a comprehensive guide to using Minimum Viable Products (MVPs) and rapid customer feedback to innovate and create successful products. The author argues that by using this approach, organizations can validate their product ideas, gain valuable customer insights, and improve their chances of success. The book is divided into four parts: the first part provides an overview of the MVP approach, the second part examines how to create and launch MVPs, the third part looks at how to use customer feedback to improve products, and the fourth part provides guidance on how to scale and grow successful products.

Key takeaways from the book:

  1. The Lean Product Playbook is a comprehensive guide to using Minimum Viable Products (MVPs) and rapid customer feedback to innovate and create successful products.

  2. MVPs are a powerful tool for validating product ideas and gaining valuable customer insights.

  3. The book covers the complete process of creating and launching MVPs, from idea generation to customer feedback.

  4. The book provides practical tips and strategies for creating MVPs that are effective in validating product ideas and gaining customer insights.

  5. The book emphasizes the importance of rapid customer feedback and how to use it to improve products.

  6. The book highlights the importance of involving customers in the product development process.

  7. The book provides guidance on how to scale and grow successful products.

  8. The book covers the common challenges that organizations face when creating MVPs and how to overcome them.

  9. The book is designed for both startup and established companies, making it a valuable resource for anyone looking to improve their product development process.

  10. The book emphasizes that the ultimate goal of MVPs is to validate the product-market fit and that the MVP should be seen as a learning tool, not a product launch.

In conclusion, The Lean Product Playbook is a valuable resource for anyone looking to improve their product development process. The book provides a comprehensive guide to using Minimum Viable Products (MVPs) and rapid

Enjoy reading and improving!

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Understanding A3

Reading Pick of the day! Understanding A3 thinking a Critical Component of Toyota’s PDCA Management System - by Durward K. Sobek and Art Smalley.

Today’s reading pick:

Understanding A3 thinking

A3 is a given systematic in the lean management world. This book can be seen as a manual for developing an A3 beyond just the format and functionality. The authors take you on a little journey of the development, the usage of the A3 at Toyota and the systematic approach behind it incl. the well known PDCA methodology.

The authors make it very clear that the philosophy of problem solving and the underling process of continuous improvement matter far more than only the layout of the A3 report. At Toyota the permanent use of PDCA and the A3 methodology has developed generations of critically questioning problem solvers with the positive effect of daily continuous improvements putting Toyota first in the field.

KEY take aways of this book

  • Toyota remains among the world’s most successful car manufactures.

  • The PDCA and A3 methodology strives for the ultimate philosophy of continuous improvement.

  • The A3 thinking process orientates itself among seven crucial elements that support visualization and a common understanding.

  • The A3 format can be individual adjusted based on the needs.

  • Toyota is mainly using the PDCA based A3 process for problem solving, status reports and proposals.

  • Don’t use the A3 report always in the same way. As mentioned before, style and form depend on the matter and should support the understanding.

Enjoy reading and improving!

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The machine that changed the world

Reading Pick of the day! The machine that changed the world - by James P. Womack, Daniel T. Jones and Daniel Roos.

Today’s reading pick:

The machine that changed the world

The machine that changed the world by James P. Womack, Daniel T. Jones and Daniel Roos is a management classic. Not only taught in worldwide leading business schools, this book remains relevant since first published in 1990. It’s about the never ending cycle of disruption, innovation and change in markets and technologies. This book offers you great lessons of the lean revolution itself as well as the transformation trough digitization and advanced computing technology.

Key Take Aways of this Book

  1. Coming from Toyotas lean manufacturing process - two main roots > mass and best of class production.

  2. The price to quality ratio got Toyota on the top of the industry.

  3. Lean production beats mass production across all process steps in car manufacturing.

  4. In the west distribution of cars is still set up as it was during Henry Ford’s time (outdated).

  5. The market you want to compete in is the market you have to produce.

  6. Lean production faces the same obstacles in acceptance like mass production once did.

  7. Lean production will develop to the mainstream format of industrial manufacturing of goods in the 21st century.

The big question after reading this book is if the western countries will be able to find their own way in lean manufacturing or if the Japanese will drive the market?

Enjoy reading and improving!

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Lean Production Simplified

Reading Pick of the day! Lean Production Simplified - by Pascal Dennis.

Today’s reading pick:

Lean production simplified

Pascal Dennis’s a leading engineer and consultant was learning from the best Toyota sensei (teachers) who taught him on how to summarize the Lean Production System easy but effective. The book starts with history and purpose of Lean Manufacturing which is basically achieve more with less and how to fulfill customer expectations. Everybody in the lean world knows about the house called production system with standardization as its foundation and customer value as its roof, with several pillars for operations, depending on the field of operation itself. The heart of every Production System is the shop floor with the value adding process and its contributing processes. Lean can be described as a continuous learning process with the goal of waste free perfection.

Key Take Aways of this Book

  1. Lean Production came out of a necessity to get car manufacturing in Japan out of the loss making.

  2. Lean Manufacturing means achieve more with less while fulfilling customer expectations.

  3. You can’t achieve stability without standardization.

  4. JIT - Just in Time means it is following the 6R > The right items at the right time at the right place for the right price in the right quantity and the right quality.

  5. JIDOKA translates as automation which ensures zero defects at workstation.

  6. KAIZEN events involve everybody to develop problem solving skills and make incremental improvements.

  7. HOSHIN planning helps you to align resources along your targets. Key is to have a transparent knowledge sharing to strengthen your workforce.

  8. Having a living Lean Culture is crucial due to its standards and the drive for perfection

If you are into Lean Manufacturing and Operational Excellence, get this book and you have a great starting point.

Enjoy reading and improving!

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How to Fix a Factory

Reading Pick of the day! How to fix a factory - by Rob Tracy.

Today’s reading pick:

How to fix a factory

All factories have problems, writes manufacturing executive Rob Tracy. Sooner or later, your plant will fall behind in on-time delivery, your workforce will lose morale and the production calendar will fill up with emergency “hot list” scheduling. Tracy points out that getting a factory back in shape may be hard, but it’s not complicated. He explains step-by-step how to identify weaknesses, set attainable goals, get the cooperation of the whole organization and make improvements that last.

Key Take Aways of this Book

Tracy puts the repair of a factory in 5 Steps

  1. Lay the groundwork.

  2. Identify the factors undermining performance.

  3. Adjust stakeholders’ expectations.

  4. Make sure the factory’s 10 central processes function well.

  5. Put the change plan into action.

If you are struggling with your factory read this book and get some guidance.

Enjoy reading and improving!

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Monetizing Innovation

Reading Pick of the day! Monetizing Innovation - by Georg Tacke and Madhavan Ramanujam.

Today’s reading pick:

Monetizing Innovation

Consultants Georg Tacke and Madhavan Ramanujam offer a zero -nonsense path for successful product design. Most companies go directly from scratch towards product design. They usually don’t know whether customers want and will pay for the product until launch is done. The authors describe “nine rules” for products and services designed to meet client demands and “willingness-to-pay.”

Key Take Aways of this Book

  • Don’t start designing a new product or service until after you learn what your customers want, what they are willing to pay for and how much they’ll pay.

  • Designing blindly often results in lost opportunities and unwanted products.

  • Investigate your customers’ “Willingness-to-Pay” (WTP).

  • Segment customers. Bundle features and tools to appeal to their varying needs and WTP.

  • Carefully determine your “monetization strategy,” whether “subscription, dynamic, freemium” or another option.

  • Let your goals determine your pricing strategy. For example, will you target early adopters, prioritize maximizing profits or focus on increasing your market share?

  • Packing more feature into your core product may seem easy, but resist giving things away for free that a segment of your customers will pay extra to have.

  • Develop a business case that feels dynamic from the customer’s perspective.

  • Communicate customer benefits concisely and compellingly.

  • Avoid lowering your price at the first sign of trouble. 

Enjoy reading and improving!

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Objectives and Key Results

Reading Pick of the day! Objectives and Key Results - Driving Focus, Alignment, and Engagement with OKRs - by Paul R. Niven and Ben Lamorte.

Today’s reading pick:

Objectives and Key Results

This thorough guide will help you decide whether to use objectives and key results (OKRs), and will teach you to do so effectively. OKR master Paul Niven and Ben Lamorte provide details, definitions and examples, as well as the types of objectives, the right number of key results, how to score and grade your progress, when to meet and how often, and even what features to seek in OKR software. More than 200 pages about OKR may seem like a stretch – and there is a bit of extraneous material – but those who must lead an OKR initiative, especially novices, will value this substantive guidance.

Key Take Aways of this Book

  • Objectives and key results (OKRs) have spread throughout all parts of industries.

  • Objectives describe what you want to do. Key results tell you whether you did it.

  • OKRs give employees a common language, knowledge of what’s important in the organization and shared purpose.

  • Before starting with OKRs, know exactly why you want to use them.

  • Every OKR initiative requires a committed, determined executive sponsor, and alignment up, down and across the company.

  • Develop and deliver an OKR academy.

  • Create OKRs, starting with objectives. Objectives deliver incremental business value; they inspire collaboration and greater effort.

  • Create two to five measurable key results for each objective.

  • Track progress against your OKRs.

  • License an OKR software to help manage the process.

  • OKR goes on indefinitely and becomes a part of your culture.

Enjoy reading and improving!

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Six Sigma and Lean

Reading Pick of the day! Implementing Six Sigma and Lean - by Ron Basu.

Today’s reading pick:

Implementing Six Sigma and Lean

Experienced manager and lecturer Ron Basu lists tools and techniques you can implement to make the best use of Six Sigma and Lean Manufacturing, two main quality-control programs. He covers the basics for the phases of quality control and defines ongoing measurements you can use to have sustainable improvements. Basu provides a good catalog of tactics, including definitions, instructions, training requirements and precautions. He also cites case studies and a useful history of quality programs. Basu emphasizes his own “Fit Sigma” technique, more as a supercharger for Six Sigma than as a replacement. As helpful as the book is, its list-oriented structure and poor editing create stumbling blocks. You may need to reread some passages to figure out the meaning (not that this is a book you would speed read anyway).

Enjoy reading and improving!

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