Genchi Genbutsu

Genchi Gembutsu is a fundamental principle in the Lean Management system that emphasizes the importance of going to the source to observe and understand problems and opportunities. This concept was developed by Taiichi Ohno, one of the pioneers of the Toyota Production System (TPS), which is widely recognized as the precursor to Lean Management. Genchi Gembutsu is a Japanese term that translates to "go and see for yourself."

In the manufacturing industry, Genchi Gembutsu is best utilized to identify problems and opportunities in the production process. It involves visiting the production line to observe how work is being done, asking questions, and getting feedback from the workers. By going to the source, managers and leaders can see firsthand the challenges and issues that workers face on the job, and gain a deeper understanding of how the production process works.

The use of Genchi Gembutsu in the manufacturing industry is important because it allows managers to gain a comprehensive understanding of the production process, from start to finish. This includes understanding the inputs and outputs of each stage of the process, as well as the equipment and tools used. By doing so, managers can identify inefficiencies and areas where waste is being produced, and take action to eliminate these issues.

Genchi Gembutsu can also be used to identify opportunities for improvement in the production process. By observing how work is being done, managers can identify areas where work can be streamlined, and where productivity can be increased. This may involve rearranging the production line, investing in new equipment, or improving worker training and education.

One of the key benefits of Genchi Gembutsu is that it fosters a culture of continuous improvement within the organization. By encouraging managers to go to the source and observe how work is being done, organizations can identify and eliminate problems in real-time. This helps to create a more efficient and effective production process, which can lead to increased productivity and profitability.

In a nutshell, Genchi Gembutsu is a critical concept in the Lean Management system, particularly in the manufacturing industry. By going to the source to observe and understand the production process, managers can identify and eliminate inefficiencies and waste, and identify opportunities for improvement. By fostering a culture of continuous improvement, organizations can create a more efficient and effective production process, which can ultimately lead to increased productivity and profitability.

Break Through Objectives

Operational Excellence experts know the importance of establishing clear, measurable, and achievable goals in any organization. This is particularly true in the realm of Lean Management, where continuous improvement is key to success. In this context, Breakthrough Objectives play a vital role in driving progress and achieving sustainable change.

But what are Breakthrough Objectives and why are they so important? Simply put, Breakthrough Objectives are ambitious, long-term goals that aim to transform an organization and its processes. They go beyond the traditional incremental improvements that Lean Management focuses on, and aim for truly radical change. By establishing Breakthrough Objectives, organizations can focus their efforts on the most important improvements and create a clear vision for their future.

So, how can a Lean organization successfully implement and adopt Breakthrough Objectives? There are several key steps to follow:

1. Clarify the vision: Before setting Breakthrough Objectives, it is important to have a clear understanding of the organization’s vision and direction. This vision should align with the values and principles of Lean Management, and should be communicated clearly to all stakeholders.

2. Define the objectives: Once the vision is clear, it is time to define the Breakthrough Objectives. These should be specific, measurable, and achievable, and should align with the organization’s vision. It is also important to prioritize the objectives based on their importance and impact.

3. Engage all stakeholders: Implementing Breakthrough Objectives is a team effort, and it is crucial to engage all stakeholders in the process. This includes employees, customers, suppliers, and other key partners. By involving these stakeholders, organizations can ensure that their Breakthrough Objectives align with their needs and expectations.

4. Establish a clear strategy: To achieve the Breakthrough Objectives, a clear strategy must be established. This strategy should include the steps required to achieve the objectives, the resources needed, and the timeline for implementation. The strategy should also include measures for monitoring and evaluating progress.

5. Provide training and support: To ensure that the Breakthrough Objectives are successfully implemented, employees must be trained and supported. This may include training on Lean Management principles and practices, as well as training on new systems and processes. Employees must also be provided with the resources they need to succeed, including the right tools and equipment.

6. Monitor and evaluate progress: It is important to regularly monitor and evaluate progress against the Breakthrough Objectives. This helps organizations to identify areas for improvement and make adjustments as needed. By continuously monitoring and evaluating progress, organizations can ensure that they stay on track and make the necessary changes to achieve their goals.

7. Celebrate success: Finally, it is important to celebrate success when the Breakthrough Objectives are achieved. This helps to reinforce the importance of Lean Management principles and practices, and encourages employees to continue working towards further improvements.

In a nutshell, Breakthrough Objectives are an important tool for driving change in a Lean organization. By following these steps, organizations can successfully implement and adopt Breakthrough Objectives, and achieve truly transformative results. With a clear vision, a solid strategy, and a commitment to continuous improvement, organizations can achieve their goals and achieve Operational Excellence.

Counter Measure

In the manufacturing industry, it is essential to continuously monitor and improve processes to achieve Operational Excellence. One key tool in this effort is the use of Counter Measurements. Counter Measurements are a powerful way to track progress and identify areas for improvement, but it is important to understand the difference between short, mid, and long-term actions.

Short-term actions are immediate solutions to problems that need to be addressed quickly. They are typically reactive, focused on addressing a specific issue and achieving a quick win. Examples of short-term actions include implementing a temporary fix to a machine that is causing production delays, or adjusting a process to improve efficiency.

Mid-term actions are solutions that address underlying issues and provide a longer-lasting impact. These actions may take a bit more time to implement, but they are more comprehensive and often involve a deeper analysis of the problem and its root causes. Examples of mid-term actions include optimizing a production line, improving maintenance procedures, or reducing waste in a process.

Long-term actions are focused on transforming the organization and achieving sustainable change. These actions are strategic, and often require significant investment and planning. They are designed to address the biggest problems facing the organization and to create lasting improvements in processes and systems. Examples of long-term actions include implementing a new production line, modernizing technology, or transforming the supply chain.

So, what makes the difference between short, mid, and long-term actions, and when should each be used? The key difference is the time frame and the level of investment required. Short-term actions are quick, low-investment solutions that can be implemented quickly. Mid-term actions are more comprehensive, requiring a deeper analysis and investment, but they provide a longer-lasting impact. Long-term actions are the most transformative, requiring significant investment and planning, but they are also the most impactful.

To make the most of Counter Measurements, it is important to understand the difference between these types of actions and to choose the right type for each situation. By selecting the right type of action, organizations can achieve quick wins, drive sustainable change, and achieve Operational Excellence.

In a nutshell, Counter Measurements are a critical tool for tracking progress and identifying areas for improvement in the manufacturing industry. By understanding the difference between short, mid, and long-term actions, and by choosing the right type of action for each situation, organizations can achieve continuous improvement and drive sustainable change. With the right approach and the right tools, organizations can achieve Operational Excellence and transform their operations.

FLOW

Flow is an essential aspect of Lean Management and is closely tied to the value stream of an organization. Lean is a management philosophy that emphasizes the elimination of waste and the creation of value in all areas of a business, from the production floor to the office. Flow is one of the key principles of Lean, and it refers to the smooth, uninterrupted progression of work from one step to the next.

The value stream is the series of activities that a company performs to deliver its products or services to customers. It includes everything from the design and development of a product to the delivery of that product to the customer. The goal of Lean is to optimize the value stream, eliminating waste and ensuring that the flow of work is as efficient as possible.

To achieve flow, Lean experts focus on creating a smooth and continuous flow of work, from the initial stages of design and development to the final stages of delivery and customer service. This requires a deep understanding of the value stream and the identification of any bottlenecks, or areas where work is slowing down or coming to a stop. By removing bottlenecks, Lean experts can increase the speed of work and improve overall efficiency.

One of the key tools used in Lean for optimizing flow is Value Stream Mapping (VSM). VSM is a visual representation of the value stream, showing the flow of work from start to finish, including all the steps involved and the time required for each step. With VSM, Lean experts can identify areas of waste and inefficiency, such as excessive inventory, overprocessing, and wait times.

Another important tool for optimizing flow is Just-In-Time (JIT) manufacturing. JIT is a Lean method that emphasizes the need for production to occur only when it is needed, and no earlier. This helps to eliminate inventory waste and reduces the amount of time spent waiting for parts or materials. JIT also helps to minimize the risks associated with inventory, such as obsolescence, damage, and theft.

Another aspect of flow in Lean is the concept of "pull" production. This means that production should be driven by the demand from customers, rather than by forecasting and forecasting-based production schedules. Pull production helps to ensure that work is only done when it is needed, eliminating the waste associated with overproduction and reducing the risk of obsolescence.

Finally, it's important to understand that flow is not just about efficiency and productivity. It is also about creating a culture of continuous improvement and empowering employees to identify and eliminate waste in their own work. This can be achieved through the use of tools such as Kaizen, a Lean method that encourages employees to identify and suggest improvements to the value stream.

In a nutshell, flow is a critical aspect of Lean Management and is closely tied to the value stream of an organization. By focusing on creating a smooth and continuous flow of work, Lean experts can optimize the value stream, eliminate waste, and improve overall efficiency. Whether through the use of tools such as VSM and JIT, or through a focus on continuous improvement and employee empowerment, flow is a key part of the Lean philosophy and is essential for success in the modern business environment.

Ideal State

The term "Ideal State" is a concept commonly used in the field of Operational Excellence and Lean Management. It refers to a vision of a future state where processes are optimized, waste is eliminated, and efficiency is maximized. In the manufacturing industry, the Ideal State is a vision of a future where operations are running smoothly, production is optimized, and customer satisfaction is high. But what does it take to reach this Ideal State, and what are the key steps to getting there?

The first step in reaching the Ideal State is to understand the current state of operations. This requires an assessment of current processes, an analysis of data, and a clear understanding of the challenges facing the organization. This analysis should provide a clear picture of the current state of operations, including areas of waste, inefficiencies, and potential for improvement.

Once the current state has been understood, the next step is to develop a clear vision for the Ideal State. This vision should be based on the results of the analysis of the current state, and it should take into account the organization's goals and objectives, as well as the current challenges facing the organization. The vision should be clear, concise, and achievable, and it should be shared with all stakeholders.

Once the vision for the Ideal State has been developed, the next step is to develop a plan to reach it. This plan should include a clear strategy, a timeline, and a budget. It should also include clear goals and objectives, and a clear understanding of the resources required to achieve these goals. The plan should be developed in collaboration with all stakeholders, and it should be communicated clearly to all employees.

The implementation of the plan is the next step, and it requires the full engagement of all stakeholders, including employees, suppliers, and customers. This stage involves the implementation of improvements, the implementation of new processes, and the development of new systems and technologies. It also involves the training and development of employees, the integration of new systems, and the implementation of new technologies.

The final step in reaching the Ideal State is continuous monitoring and evaluation. This involves the regular monitoring of processes, systems, and technologies, and the identification and elimination of waste and inefficiencies. This stage also involves the continuous improvement of processes and systems, and the implementation of new technologies and solutions.

In a nutshell, reaching the Ideal State in the manufacturing industry requires a clear vision, a comprehensive plan, and the full engagement of all stakeholders. It requires the elimination of waste, the optimization of processes, and the continuous improvement of systems and technologies. With the right approach, the right tools, and the right mindset, organizations can reach the Ideal State and achieve Operational Excellence.

Internal Setup

Internal Setup, also known as Machine Changeover or Equipment Changeover, is a critical aspect of Lean Manufacturing. It refers to the process of switching a production machine from one product or production run to another. This process can be time-consuming and impact the overall efficiency of a manufacturing plant. For this reason, Lean experts have developed techniques to optimize the Internal Setup process and minimize downtime.

The Internal Setup process can be seen as a non-value-adding (NVA) activity. NVA activities are those that do not directly contribute to the production of a good or service. In the case of Internal Setup, it is necessary but does not add any value to the final product. The goal of Lean is to minimize NVA activities, and the Internal Setup process is no exception.

One of the key strategies for optimizing Internal Setup is to standardize the process. This can be achieved by creating detailed Standard Operating Procedures (SOPs) that outline each step of the setup process. SOPs should include clear instructions, diagrams, and photos to help guide employees through the process. The SOPs should also be reviewed and updated regularly to ensure they are up-to-date and accurate.

In addition to standardizing the process, Lean experts also focus on reducing the time required for Internal Setup. This can be achieved through a combination of reducing the number of steps required and streamlining the process. For example, the use of Quick Changeover fixtures or tools can reduce the time required to changeover a machine. Other strategies include minimizing the number of tools required, using visual aids to guide employees through the process, and using checklists to ensure all steps are completed.

Another important aspect of optimizing Internal Setup is employee engagement and involvement. Lean experts believe that employees who are involved in the process are more likely to take ownership of the process and be more committed to making it as efficient as possible. Encouraging employees to identify areas for improvement and participate in Kaizen events can also help drive continuous improvement.

Finally, it is important to monitor and evaluate the Internal Setup process on a regular basis. This can be done by tracking key performance indicators (KPIs) such as changeover time, number of changeovers, and machine downtime. The KPIs can be used to identify areas for improvement and measure the success of continuous improvement initiatives.

In a nutshell, Internal Setup is a critical aspect of Lean Manufacturing and Operational Excellence. To optimize the process and minimize downtime, Lean experts focus on standardizing the process, reducing the time required, involving employees, and monitoring and evaluating the process. By following these principles, manufacturers can achieve a more efficient and streamlined Internal Setup process, resulting in increased productivity, reduced waste, and improved bottom-line results.

NVA

Non-Value Adding (NVA) activities in the manufacturing industry can significantly impact the overall efficiency and profitability of a company. As an Operational Excellence/Lean Management Expert, I will explain how these activities can be reduced through a 3-step plan.

Step 1: Identification of NVA activities

The first step in reducing NVA activities is to identify them. This involves mapping out the entire manufacturing process, from raw materials to the delivery of finished products, and examining each step for activities that do not contribute value to the customer. These can range from administrative tasks to inventory management, and even some production activities that are not essential to the end product.

Step 2: Reduction of NVA activities

Once NVA activities have been identified, the next step is to reduce or eliminate them. This can be done through a combination of process optimization, technology implementation, and employee engagement. Process optimization involves re-designing the manufacturing process to remove NVA activities, while technology implementation involves incorporating automation systems to streamline operations. Employee engagement involves training and empowering employees to identify and eliminate NVA activities on their own.

Step 3: Continuous improvement

Reducing NVA activities is an ongoing process, and continuous improvement is key to maintaining efficiency and competitiveness. This requires regularly monitoring and assessing the manufacturing process to identify areas for improvement and taking corrective actions. Employee involvement is also critical in continuous improvement, as they often have the closest relationship with the process and can provide valuable insights into areas that need improvement.

In a nutshell, reducing NVA activities is an essential aspect of operational excellence and lean management. By following a 3-step plan of identification, reduction, and continuous improvement, manufacturers can significantly improve efficiency, reduce costs, and enhance the customer experience. The benefits of reducing NVA activities include increased productivity, reduced waste, improved quality, and increased competitiveness, making it a critical component of success in the manufacturing industry.

Mixed Model Production

Mixed Model Production (MMP) is a flexible production strategy that is gaining popularity in the manufacturing industry. We believe that MMP has the potential to bring significant benefits to a production line by increasing efficiency, reducing waste, and improving customer satisfaction.

Mixed Model Production is characterized by the simultaneous production of different models and variations of a product on the same production line. This approach is in contrast to the traditional practice of having a dedicated production line for each product type. In MMP, production is optimized by using a mix of products, models, and variations that can be produced on the same equipment, thereby reducing the need for changeovers, equipment downtime, and material waste.

One of the key benefits of MMP is increased production efficiency. By producing multiple products on the same production line, changeovers and downtime are minimized, reducing the time it takes to produce each product. This increased efficiency results in improved productivity, lower production costs, and higher customer satisfaction.

Another advantage of MMP is reduced waste. The production of multiple products on the same line results in a better utilization of resources and raw materials. This, in turn, reduces the amount of waste generated and the costs associated with waste disposal. Additionally, the reduced downtime results in less energy consumption and a more sustainable production process.

In MMP, the key to success is the ability to schedule production effectively. This requires a deep understanding of the production process, the equipment, and the capabilities of the workforce. A well-designed MMP strategy should be based on a detailed analysis of the production line and a comprehensive understanding of the production process.

The first step in implementing MMP is to identify the different products, models, and variations that can be produced on the same production line. This requires a thorough analysis of the production process and the equipment used. Once the different products have been identified, the next step is to determine the most efficient scheduling of production. This requires a detailed understanding of the production process and the equipment used, as well as the capabilities of the workforce.

The implementation of MMP requires a cross-functional approach that involves teams from different areas of the organization, including production, engineering, and logistics. The success of MMP depends on the collaboration and cooperation of these teams, as well as the effective communication of the MMP strategy to all stakeholders.

In a nutshell, Mixed Model Production is a flexible production strategy that has the potential to bring significant benefits to the manufacturing industry. As a Lean Management and Operational Excellence expert, I believe that MMP has the potential to increase production efficiency, reduce waste, and improve customer satisfaction. However, the success of MMP depends on a detailed understanding of the production process, the equipment, and the workforce, as well as a cross-functional approach that involves teams from different areas of the organization.

One Point Lesson

One Point Lesson (OPL) is a method used in the manufacturing industry that can greatly improve operational efficiency and overall quality. This method is often used within the context of Lean Management, which is a strategy that focuses on maximizing value while minimizing waste. As a Lean Management Expert, I will be discussing how OPL can be used to improve operations in the manufacturing industry.

OPL is a simple but effective tool that helps to standardize and spread best practices across an organization. It is a one-page document that summarizes a lesson learned from a problem or improvement opportunity. This document is designed to be easy to understand and share, so that others can learn from the lesson and apply it in their own work. The purpose of OPL is to promote continuous improvement by capturing and sharing knowledge that can be used to prevent similar problems from happening again in the future.

One of the key benefits of using OPL is that it allows for quick and easy dissemination of knowledge and best practices. The one-page format makes it easy for employees to understand and remember the information, and the lessons learned can be quickly spread throughout the organization. This can lead to significant improvements in the quality of products and services, as well as increased efficiency in operations.

OPL can also help organizations to identify and eliminate non-value-adding activities. This is because the lessons learned can be used to identify areas where improvements can be made, and then the appropriate changes can be implemented. For example, if a problem occurs during the production process, an OPL can be created to document the cause of the problem and how it was resolved. This information can then be used to make changes that will prevent the problem from happening again in the future.

In addition to improving quality and efficiency, OPL can also help organizations to foster a culture of continuous improvement. By capturing and sharing knowledge, employees are encouraged to look for ways to improve processes and to find solutions to problems. This leads to a more engaged workforce, as employees feel that their ideas and contributions are valued.

In order to successfully implement OPL in the manufacturing industry, there are a few key steps that organizations should follow. Firstly, it is important to have a clear understanding of what information should be included in each OPL. This includes the problem or opportunity that was identified, the cause of the problem, the solution that was implemented, and the results of the solution.

Secondly, organizations should develop a system for sharing OPLs throughout the organization. This could be done through regular meetings, email, or an online platform. The key is to make sure that the information is easily accessible and can be quickly shared with others.

Finally, organizations should ensure that they have the resources in place to support the implementation of OPL. This includes providing training to employees on how to create and use OPLs, as well as having dedicated staff to manage the process.

In a nutshell, One Point Lesson (OPL) is a powerful tool that can help organizations in the manufacturing industry to improve quality, efficiency, and overall operations. By standardizing and spreading best practices, organizations can foster a culture of continuous improvement and identify and eliminate non-value-adding activities. To successfully implement OPL, organizations should follow a few key steps, including having a clear understanding of what information should be included in each OPL, developing a system for sharing OPLs, and ensuring that they have the resources in place to support the implementation.

Order and Cleanliness

Order and cleanliness are two critical components of a successful and efficient work environment. By creating an organized and tidy workspace, employees are able to work more effectively, reduce waste, and increase productivity. One proven method for achieving order and cleanliness is through the use of the 5S Method.

The 5S Method is a system that originated in Japan and focuses on five key principles: Sort, Simplify, Sweep, Standardize, and Sustain. By following these five principles, organizations are able to create a work environment that is efficient, safe, and conducive to high performance.

The first step of the 5S Method is "Sort." This principle involves eliminating items that are no longer necessary or used. This could include outdated equipment, supplies that have been discontinued, or items that have simply outlived their usefulness. By sorting through items and getting rid of what is not needed, organizations are able to free up valuable space and resources.

The second principle of the 5S Method is "Simplify." This step involves organizing the items that remain after the sorting process and finding ways to make the workplace more efficient. This could mean moving items to more accessible locations, labeling items clearly, or rearranging the workspace to make it more user-friendly.

The third step is "Sweep." This principle involves cleaning the workspace and ensuring that it is free of debris and clutter. This not only helps to create a cleaner and more inviting work environment, but it also helps to prevent accidents and injuries.

The fourth step of the 5S Method is "Standardize." This principle involves establishing procedures and processes that ensure the workplace remains organized and clean. This could include regular cleaning schedules, procedures for storing items, and guidelines for maintaining a tidy workspace. By establishing these standards, organizations are able to ensure that the benefits of the 5S Method are sustained over time.

The final step of the 5S Method is "Sustain." This principle involves continuously monitoring and improving the work environment. This could involve regular audits, updating procedures, or incorporating feedback from employees. By continuously improving, organizations are able to maintain the benefits of the 5S Method and ensure that they remain at the forefront of efficiency and productivity.

In a nutshell order and cleanliness are critical components of a successful and efficient work environment. By following the 5S Method, organizations are able to create a work environment that is safe, efficient, and conducive to high performance. Whether you are an office worker or a factory worker, the 5S Method can help you achieve a more productive and effective work environment.

Perfection

Perfection is a goal that many organizations strive for, and it is no different in the manufacturing industry. By striving for perfection, manufacturers can improve the quality of their products, reduce waste, and increase efficiency. But how exactly can perfection be achieved in the manufacturing industry?

One of the key components of achieving perfection is through the implementation of a continuous improvement mindset. This involves constantly looking for ways to improve processes, systems, and products. This could include implementing new technology, streamlining processes, or making changes based on customer feedback. By continuously seeking out ways to improve, manufacturers are able to stay ahead of the curve and remain competitive in an ever-evolving industry.

Another critical component of achieving perfection in the manufacturing industry is through effective communication. Communication is key when it comes to identifying and addressing areas for improvement. Whether it is between departments, between management and employees, or between a manufacturer and its customers, effective communication is essential to achieving perfection.

Another way to achieve perfection in the manufacturing industry is through standardization. By establishing and following standardized processes, manufacturers are able to reduce waste, improve quality, and increase efficiency. This could involve standardizing equipment, tools, and work processes, or even creating a standard operating procedure manual that outlines the steps involved in a particular process. By having standardized procedures in place, manufacturers are able to ensure that their products are of the highest quality and that their processes are as efficient as possible.

Quality control is another critical component of achieving perfection in the manufacturing industry. This involves inspecting products and processes to ensure that they meet the standards set by the manufacturer. Quality control processes could include regular inspections, audits, and testing of products, as well as processes such as supplier selection and product design. By implementing a robust quality control system, manufacturers are able to identify and address any issues before they become major problems.

Investing in training and development is another important step in achieving perfection in the manufacturing industry. By providing employees with the training and resources they need to succeed, manufacturers are able to improve the skills and knowledge of their workforce. This could include providing employees with training on new technologies, new processes, or even soft skills such as effective communication and teamwork. By investing in their employees, manufacturers are able to improve their overall operations and move closer to their goal of perfection.

In a nutshell, achieving perfection in the manufacturing industry is a goal that can be achieved through a combination of continuous improvement, effective communication, standardization, quality control, and employee training and development. By striving for excellence in all areas of their operations, manufacturers are able to remain competitive, improve the quality of their products, and provide customers with the best possible experience.

Production Smoothing (Heijunka)

Production smoothing, also known as Heijunka, is a key aspect of modern operations management. It refers to the leveling of production to match customer demand, while maximizing efficiency and minimizing waste. This technique has been proven to be an effective way to manage production processes and increase competitiveness in the marketplace.

The objective of production smoothing is to create a steady flow of products and services, reducing the variability and fluctuations in the production process. This helps to minimize the waste and resources associated with overproduction, excess inventory, and bottlenecks in the production line. By leveling production, companies can better predict customer demand and adjust their production processes accordingly.

One of the primary benefits of production smoothing is the reduction of waste in the production process. By leveling production, it minimizes the need for excess inventory and eliminates the waste associated with overproduction. This helps to minimize the costs associated with storage, handling, and transportation of excess inventory, while improving overall efficiency.

Another advantage of production smoothing is the improvement of customer satisfaction. By better predicting and matching customer demand, companies can ensure that they have the right products and services available at the right time. This helps to build stronger relationships with customers and improves the overall perception of the company.

To implement production smoothing, companies must first understand their customer demand patterns and the production processes that support them. This requires a thorough analysis of the production line, including the identification of bottlenecks and areas of waste. The company should then develop a production plan that balances customer demand with the production processes to create a steady flow of goods and services.

The company should also implement effective communication and collaboration between all departments, including sales, marketing, engineering, and production. This helps to ensure that all processes are aligned and working together towards the common goal of production smoothing. The company should also consider the use of technology and equipment to automate the production process and improve efficiency.

It is also important to engage employees in the production smoothing process. By involving employees in the implementation and ongoing management of production smoothing, companies can tap into their expertise and insights, and build a culture of continuous improvement. Employees should also receive training and development opportunities to enhance their skills and knowledge in production smoothing techniques.

In a nutshell, production smoothing is an effective way to manage production processes and increase competitiveness in the marketplace. By reducing waste, improving customer satisfaction, and engaging employees, companies can create a steady flow of goods and services, and improve their overall production efficiency. By embracing this technique, companies can achieve operational excellence and maintain their competitive edge in the marketplace.

Rapid Improvement Event

Rapid Improvement Events, also known as Kaizen events, are a powerful tool for improving production processes in the manufacturing industry. They are focused, short-term initiatives aimed at solving specific problems and improving processes in a rapid and efficient manner.

At the heart of a Rapid Improvement Event is the involvement of a cross-functional team of employees, each bringing a unique perspective and skillset to the table. The team works together to identify and solve problems, test new ideas, and implement solutions that can have an immediate impact on the production process.

One of the key benefits of Rapid Improvement Events is the speed with which they can deliver results. By focusing on a specific problem and working together as a team, significant improvements can be made in just a few days or weeks. This can be especially valuable in the manufacturing industry, where time is often of the essence and even small improvements can make a big difference.

To ensure the success of a Rapid Improvement Event, it's important to follow a structured methodology. This typically includes the following steps:

1. Define the problem and scope of the event. What is the specific issue that needs to be addressed, and what is the desired outcome of the event?

2. Assemble the cross-functional team. Choose team members who have a strong understanding of the problem and can bring a variety of skills and perspectives to the table.

3. Conduct a thorough analysis of the problem. Gather data, observe processes, and engage in root cause analysis to understand the underlying cause of the problem.

4. Develop and implement a plan of action. Based on the findings of the analysis, create a plan of action that addresses the root cause of the problem and implements solutions that will improve the production process.

5. Implement and monitor the changes. Once the plan of action is in place, implement the changes and monitor the results to ensure they are having the desired impact.

6. Reflect and celebrate successes. Reflect on the successes of the event and celebrate the improvements that were made.

Rapid Improvement Events are a powerful tool for improving production processes in the manufacturing industry. By bringing together a cross-functional team, focusing on a specific problem, and following a structured methodology, organizations can achieve significant improvements in a short amount of time.

In a nutshell, it is important to embrace a continuous improvement mindset and actively seek out opportunities to improve production processes. Rapid Improvement Events provide a structured and efficient way to do just that, delivering results that can have a lasting impact on an organization's success.

Product Machine Matrix

The Product Machine Matrix is a methodology that can be used in the manufacturing industry to improve production processes and achieve operational excellence. The idea behind this approach is to create a matrix that matches the type of product being produced with the appropriate machine for that product.

The first step in implementing the Product Machine Matrix is to analyze the current production process and identify areas where improvements can be made. This can be done through the use of data and performance measurement tools, as well as by observing the process and gathering feedback from employees.

Once the areas for improvement have been identified, the next step is to determine the optimal machine for each type of product. This involves considering factors such as the complexity of the product, the volume of production, and the skill level of the operator. It may also be necessary to make changes to the existing machines or to purchase new equipment in order to meet the needs of the production process.

The Product Machine Matrix also requires the establishment of standard work procedures for each machine and product type. This helps to ensure that the production process is consistent and efficient, and it also provides a roadmap for continuous improvement. Standard work procedures should be regularly reviewed and updated based on performance data and feedback from employees.

Another important aspect of the Product Machine Matrix is the need for visual management. This involves creating clear and easy-to-understand visual aids, such as work instructions and flow charts, that help to guide employees through the production process. This helps to prevent errors and improve productivity, as well as making it easier for employees to quickly identify and resolve any issues that may arise.

To be effective, the Product Machine Matrix must be integrated into the overall culture of the organization. This requires the commitment and engagement of employees at all levels, as well as a focus on continuous improvement and a willingness to embrace change. Regular training and communication is also key to the success of the methodology, as it helps to build the necessary skills and knowledge, and ensures that everyone is working towards a common goal.

In a nutshell, the Product Machine Matrix is a powerful methodology that can be used to improve production processes in the manufacturing industry. By carefully matching the type of product with the appropriate machine, and by establishing standard work procedures and utilizing visual management techniques, organizations can achieve operational excellence and drive continuous improvement. With the right approach and commitment, this methodology can deliver significant benefits to any organization looking to optimize its production processes.

Demings 14 Points

In this article we introduce you to Deming's 14 management principles and how they have impacted the Lean Management System.

The person Deming

William Edward Deming was an American professor, engineer, and consultant who studied electrical engineering and mathematical physics before becoming a consultant. He participated in a variety of topics, including statistical process control, systems thinking, and the human psyche. His work as a quality management consultant for Japanese firms was possibly his most well-known accomplishment. As a result, the Deming Prize has been given out to this day.

Nowadays the PDCA-Cycle is well known globally (or Deming Circle). But fun fact – it initially was called the Shewart-Cycle based on his cooperation with Dr. Walter Shewart.

Deming’s 14 POINTS OF GOOD MANAGEMENT

Deming offers 14 principles that he has identified as success elements for effective organizational transformation in his book "Out of the Crisis." Here they come:

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1. To be competitive, set an unchanging business aim of consistent product and service improvement.

2. Put the new philosophy into practice. We are in a new phase of economic development, and (western) management must adapt to new circumstances.

3. Stop relying on quality assurance. Quality is not checked at the completion of the process but is built in from the initial stage.

4. Stop giving out contracts based on the lowest price. Instead, analyze a product's or service's entire cost. For each product, use only one supplier with whom you can develop a long-term and trusting connection.

5. Consistently and constantly improve the framework for manufacturing things.

6. Introduce "Training on the Job."

7. Introduce a fresh leadership style. The focus of leadership should be on assisting people and equipment in doing their tasks effectively.

8. Take away the system's fear. A culture that freely acknowledges mistakes aids in the identification of root causes, long-term solutions, and hence continuous improvement.

9. Remove the barriers that exist between departments. Purchasing, development, production, and sales must all work together to identify and address problems in production and service at the earliest possible time.

10. Employees who want zero errors or increased levels of productivity should avoid slogans and goals. Recognize that many of these goals are impacted by the system rather than by the individuals and that this incompetence demotivates employees.

11. Employees are no longer held to fixed quotas or performance targets. To make it clear to employees why tasks are important and should be completed, replace them with effective leadership.

12. Remove any barriers preventing employees from becoming proud of their work.

13. Introduce a holistic sublimed program that challenges and motivates each person's personal growth.

14. To enhance transformation, take the services of everyone in the organization.

Getting Demings principles IN THE LEAN MANAGEMENT SYSTEM

According to Deming, the 14 points of excellent management have evolved over time. While in the first point, he discusses relatively small-scale measures that facilitate a company's success, in the second point, he discusses large-scale measures that aid a company's success, the final principles are more basic statements about good business management.

In a lean workplace, we can apply any or all of the principles. Starting with a business vision that explains why the company exists and how it intends to improve over time. Continue with a new perspective on quality. Rather than employing a large number of quality control personnel to inspect the product at the end of the manufacturing process and, if needed, rework the product, the goal should be to incorporate quality into the product, this means that the manufacturing process should be built in such a way that manufacturing errors are avoided from the start (Poka-Yoke) or recognized quickly, allowing for a fast reaction rather than allowing the product to flow to the end of the line. This, of course, necessitates highly qualified staff who can best learn these abilities of immediate quality control directly at the process, as well as a culture that allows for the detection of errors without having to face negative consequences.

The style of thinking in value streams is another aspect of the Deming principles that becomes obvious. It explains how departments must coordinate to predict future difficulties in product manufacturing and services at an early stage. This demands strong cooperation among purchasing, development, sales, and production departments. He also states in principle four that decisions (such as purchasing) should not be made solely on the basis of the lowest offer but should always examine the whole expenses of a decision. What use is a 5 cent purchase price reduction if I have to budget for a 6-month replacement cycle in my warehouse? I have over 5 cents in expenses for storage, transportation, and stalled capital.

Another significant point is the shift in leadership perceptions. Deming is given the following quote:

It is the process, not the people.

Giving employees targets or piecework rates, in his opinion, makes no sense because they have no control over the results, which are decided by the system. Many people would now believe that if there are no goals, nothing will function. The distinction, in my opinion, is in the type of goals. If a corporation has a goal to grow by 10%, you might consider how to improve the system to meet this goal. You don't just hinder all of your employees' goals by 10%; you think about how you might reform the system.

Deming probably assumes that an employee is always prepared to give his all and that management is only demotivating him because it sets expectations for him that are unachievable in the current system. He goes on to say that staff wants to learn more and are always looking for ways to improve. This is a viewpoint that I can understand. When I consider the many employees I've met, I'm struck by how willing the young employees are to give their all and go hungry. Employees who have been disrupted for a long time by "the system" now only do what is necessary and seek challenges outside of work because they are not challenged or motivated at work.

I can only advise everyone to review the 14 Deming management principles again and again and to ask themselves which of the concepts are continuously followed and which are not.

5 Why

The 5 Why methodology is a well known part of the root cause analysis. Key is to ask five times in the row – why? It is not the only way to determine the root cause(s) of problems. Just to mention that it usually comes together with an ISHIKAWA analysis. If you want to get deeper into problem solving including ISHIKAWA and 5Why we recommend you the article taking on the 7Steps approach.

The practice of asking why five times in a row whenever a problem occurs supports you on identifying root cause(s) and to determine effective counter measures that are developed through the process of 5Why. Then it is a simple part of PDCA to develop and implement effective measures.

To be able to steer a wide product portfolio, survive the competitive pressure and at the same time satisfying your customers with a high quality product at a reasonable price can be a tough game. Most of the time you don’t have enough time to run the complete product development cycle, do your validation and verification… The end of the story is that you start production because you need to deliver – which automatically leads to mistakes in running daily business. Therefore, the simple method of 5Why can be used to support, not only, your quality department to get faster to the bottom of problems.

The solution for a problem is not always easy, sometimes the root cause is hidden. Therefore the method is an important element of the root cause analysis. One tries to get to the root of the problem step by step with why questions, because one assumes that several causal connections interlock. The system is easy to explain, but there is a lot behind it. If you really take the time to ask the questions carefully and discuss them, the results are extremely profitable.

You should go through these steps of the 5-Why method. Describe your problem as detailed as possible. As more facts you have, you are faster on getting to the bottom of the problem.

1. What is the difficulty?

1. When did it first occur?

2. How often does it occur?

3. Is this failure randomly coming or reoccurring in a pattern?

4. Can you repeat the failure?

5. What is the effect of this failure?

6. and so on….

It is very important to get a fast idea of the situation on site. Take the Gemba Walk as great opportunity to talk to the people who are actually involved and to see it with your own eyes instead of guessing from your office.

Avoid making assumptions at this stage - you may draw the wrong conclusions.

Keep calm and try to understand the complete context first.

Understanding the context is where the 5-Why method comes in. Gradually ask why questions in order to get a feeling for the interrelationship of effects. This works for many areas of the company, in production, but also in your private life.

Example:

Problem: I miss all the fun part with my kids…

Why do I miss so much?  - Because I’m not often at home.

Why am I not often at home? - Because of my position at work I have long working hours and business trips.

Why do I have long working hours and business trips? Because I can’t get my work done in 8 hours and bad in delegating work.

Why can I get my shit done in 8 hours and miss to delegate things? Because I’m sloppy in prioritizing and time management and don’t trust others.

Why can’t I prioritize my activities and don’t trust others? Because I don’t have the information needed to do so.

Reverse conclusion: If I’m not getting the necessary information in a certain amount of time in an acceptable quality I’m not able to steer my employees but also miss the time with my kids.

Sometimes 2 questions are necessary, sometimes 8 or even more to bring you to the “right” conclusion. But don’t give up half way. 

Develop appropriate counter measures:

What contributes to solve the problem and who can implement which measures? How long will this take and what consequences will the implementation have?

First: I should try to have set timeframes with my kids which are holy and untouchable.

Second: I should define what information for me is necessary to run my company.

Third: According to the defined Information I train my employees what I need.

Fourth: I implement a clear systematic approach that I have all information latest at 11:00.

(DING DONG - Sounds familiar? BINGO — Shop Floor Management with a functioning meeting cascade.)

Keep the wheel spinning!

No matter what – before start implementing ad-hoc whatever you find best – take your time to identify what actions contribute to a real long term effect, what effects it will have on other areas, etc. Nothing worse than if you think you are doing something great but in reality you make it even worse.

The cycle of questions is often interrupted too early. The real cause is then not really eliminated and after some time there are repeated difficulties.

You can test it: If the reverse of your assumptions works, you are probably at the end of the causal chain.

As mentioned in the beginning another way is the ISHIKAWA diagram

Just keep in mind that not like with the ISHIKAWA the 5 Why only leads you to one cause for a problem. But as always in life there can be more than just one that leads to an effect. Therefore, the combination of 5Why and ISHIKAWA gives you the best approach to determine causes. It will allow you to represent several major and minor causes that can contribute to the solution.

Get the big picture with an ISHIKAWA drill it down with the 5Why.